These Terms and Conditions (Terms) is legal agreement between ‘Unredeem – Rewards Converter’ and user or you.

User‘ or ‘You‘ means any person who accesses, avails or uses this website or the app of ‘Unredeem‘ for the purpose of transacting, sharing information, displaying information. By accessing the site, app or service, You agree to be bound by these Terms. You hereby represent and warrant to ‘Unredeem‘ that you are at least 13 years old or above. While individuals are under 13 years can avail services with the guidance of their guardians/parents.

Unredeem‘ reserve right to change, modify, add, remove portions of these Terms at any time by posting the amended Terms. Please check this page periodically for changes. If you do not wish to accept this Terms, please do not use this site and our application.

ELECTRONIC COMMUNICATION

When you access our website or send emails to us, you are communicating with us electronically, and you give your consent to receive communication from us electronically.

LICENSE

General: Unredeem‘ grants you a limited licence to use this website and app for personal use and not to download (other than page caching) or modify it, or any portion of it, except with express written consent from ‘Unredeem‘.

Restrictions for app:

  1. You can’t download ‘Unredeem‘ outside of Google Play Store. If you download from the outside of Google Play Store, we will not responsible for your privacy.
  2. You can’t modify our application and you will not try to extract the source code of our application.

ACCOUNT OF USER

  1. User need to have valid phone number and email to create an account with ‘Unredeem‘.
  2. Using wrong information for your account, will lead termination or suspension of your account.
  3. We may ask you to verify your identity to make the platform safe and secure.
  4. You can open only one account with us. Opening multiple accounts will lead termination or suspension of your account.
  5. We may use your email or phone number to contact you, sending notifications related transactional.

PAYMENTS, REFUND AND CANCELLATION, PAYOUTS

Payments:
You are required to pay only using your ‘Google Play Store Balance’.

Refund and Cancellation:
We allow refund/cancellation of orders as per user request but user have to ask for refund within 24  hours of Order placed with us.

Payouts:
We currently provide payouts to your Paytm, Google Pay, PhonePe and BHIM Upi for Indian users & PayPal and Tether (USD₮ – Binance.com) for Worldwide users. Payouts may take upto 7 – 14 working days to reach to your account.

 

CHARGES:

Please note that Google will charge 15% of your total amount as their ‘transaction fee’ and an extra 1% as the ‘With Holding Tax(WHT)’ and Government will charge 18% as GST (Goods & Service Tax) of your total amount. apart from this we charge 6% of your total amount as our service fee.

So at last, you will receive 60% of the total amount after all deductions.

 

CONTACT US

Email – [email protected]

W.E.F – 13.11.2023